Desserts leave an impression…
Friday, January 14th, 2011As you might guess, I enjoy ordering dessert when eating out. What I find so striking about restaurant desserts is that there is very little middle ground. What I mean by that is that desserts in a restaurant setting are usually quite memorable for one of two reasons: they are either quite good or quite bad. Either variety leaves a lasting impression with the diner that may help him or her to decide whether or not to return to that restaurant…or whether to even recommend it to friends.
Some of my most recent memorable dessert experiences were at one of Chicago’s much talked-about Randolph Street eateries and Asheville, North Carolina’s splendid “Horizons” Restaurant at The Grove Park Inn.
At the local spot, I was surprised by the minimal portions of the desserts as well as the presentation. So much care seemed to have been taken in the preparation of the savory foods that stopped there. Dessert felt almost an afterthought with a big price tag. The menu descriptions were convoluted and somewhat difficult to follow. Then, within seconds of the dessert being delivered to the table, so was the bill. What a way to dim the light on an otherwise delightful experience.
Horizons, on the other hand, hit the nail on the head. Fully aware that the dining room would be welcoming cake decorators and pastry chefs from around the country, the kitchen team set out on a mission to create a unique plate-up to correspond to the occasion and season. The stage was set with the fact that the pastry chef had actually researched each of the visiting chef’s bio in order to gain more insight into what might be most appealing. The result? A duo of sweet delights including: a Chocolate espresso mousse with chocolate cinnamon flourless cake & hot chocolate orange ice cream and Nutmeg spice cake with sweet potato butter, candied cayenne walnuts, gingerbread ice cream, & crispy sweet potato garnish. Considering that I enjoyed those desserts three months ago and am still talking about it…in a good way…says a lot about the finished product and the pride that the Chef took in the process and work that he and his team put into that one dessert experience. I am planning a return visit to Horizons in May and am already savoring the idea of another delectable sweet ending to a meal there.
Of course, I am not suggesting that every dessert experience should or could practically be such an over-the-top experience as that special occasion at Horizons. What I am suggesting is that restauranteurs and pastry chefs always consider that a dessert does leave a lasting impression. So take this component of the dining experience seriously. Invest in well-trained staff, focus on robust flavors, and use the finest ingredients your budget can handle. Your customers, and you, will be glad that you did.





